On Hold Hits Home & Drives Additional Sales 


"When they hear an on hold message, they are made aware of the service...it gives them information they wouldn't otherwise have had. "  Dan Karant, Medicine Shoppe, Norton, OH


The Essential Benefits of On Hold

Callers who hear information while on hold, stay on the line 3 times longer than with silence.  North American Telecom

60% of callers placed on hold with silence hang up within 40 seconds...34% never call back. 
Voice Response Magazine

18% of callers surveyed made purchases based on an offer they heard on hold.  Stan Rapp & Tom Collins of Maxi-Marketing

On Hold programs can help your business

  • Engage more effectively with existing customers

  • Introduce new products & services

  • Promote monthly & seasonal specials


Medicine Shoppe - On Hold  

TD Audio - On Hold